Privacy & Security

Rbaazi Privacy Policy — Our Commitment to Protecting Your Data

At rbaazi, your personal information is treated as a sacred trust. We're fully transparent about what data we collect, why we collect it, and how we keep it safe.

Last Updated: January 2026
  1. Home
  2. Privacy Policy
SSL Encryption
All Data Secured
Never Sold
Never Shared with Third Parties
Your Control
Right to Erasure
Privacy
No Unauthorized Sharing

In Summary: rbaazi respects your privacy. We only collect what's necessary, never sell your data to third parties, and maintain the highest level of security.

1

Introduction

Rbaazi (referred to as "we", "us", or "the platform") provides an online Sports Betting and casino gaming service for users in Bangladesh. This Privacy Policy ("Policy") explains how rbaazi collects, uses, stores, and protects your personal information.

By using rbaazi's website, app, or any of our services, you agree to this Privacy Policy. If you do not accept these terms, please refrain from using our services.

This policy covers our Terms & Conditions and Responsible Gaming PolicyWorks as a complement to.

2

What Information We Collect

Rbaazi collects several types of information. The table below outlines what is collected and why:

Data Type Example Necessity
Identity Information Full name, date of birth, national ID number Account Creation & KYC Verification
Contact Information Mobile number, email address Account Communication & Security
Financial Information Mobile banking number, transaction history Deposit & Withdrawal Processing
Technical Information IP address, device type, browser Security & Fraud Prevention
Usage Data Game history, betting patterns Improving Service Quality
Cookie Information Session cookies, preference storage Improving User Experience

We only collect information that is genuinely necessary to provide our services. Collecting data beyond what is needed goes against our policy.

Identity Contact Financial Technical Usage
3

How We Collect Your Data

Rbaazi collects information through the following methods:

  • Information You Provide Directly: Information you provide when completing the registration form, during KYC verification, or when contacting support.
  • Automatic Collection: When you use our platform, information about your device, IP address, and browsing behavior is collected automatically.
  • Cookies & Tracking: Our site uses cookies to save your preferences and session details.
  • Payment Provider: Relevant information is received from payment gateways to verify financial transactions.
  • Identity Verification Agencies: Information may be verified through accredited verification agencies as part of the KYC process.

We never collect personal information from social media or third-party sources without your consent.

4

Purpose of Data Use

Rbaazi uses your information solely for the following purposes:

  • Account Management: To create, manage, and secure your account.
  • Service Delivery: To keep betting, gaming, bonus, and payment services running smoothly.
  • Identity Verification: To complete the KYC process in accordance with anti-fraud and anti-money laundering requirements.
  • Customer Support: To address your questions and resolve any issues you may have.
  • To improve our services: To analyse usage data and improve your experience on the platform.
  • Security: To detect and prevent suspicious activity.
  • Legal Obligation: To comply with applicable laws and regulatory requirements.
  • Contact: To send you important updates, security alerts, and offers.

Important: Your data is never sold to advertisers or unrelated third parties. That is an unwavering policy.

5

Data Sharing & Disclosure

Rbaazi may share your information in limited circumstances and only where necessary:

  • Service Partners: With payment processors, KYC verification providers, and technology service partners — limited to necessary data only, under strict confidentiality agreements.
  • Legal Obligation: When required by a court order or a lawful request from a government authority.
  • Fraud Prevention: Minimal data shared with industry bodies to prevent online fraud and financial crime.
  • Business Restructuring: In compliance with legal procedures in the event of a merger or acquisition.

All of our third-party partners are bound by confidentiality agreements and may not use your data for their own purposes.

6

Cookies Policy

Rbaazi uses three types of cookies:

  • Essential Cookies: Required for the platform's core functionality. Without these, the site will not work properly.
  • Functional Cookies: Remembers your language preference, login details, and other settings.
  • Analytics Cookies: To understand how the site is being used — fully anonymised statistics only.

You can manage cookies through your browser settings. However, disabling essential cookies may cause certain platform features to stop working.

7

Data Protection Measures

Rbaazi protects your privacy using the highest industry standards:

  • 256-bit SSL/TLS Encryption: All data transfers are fully encrypted.
  • Two-Factor Authentication (2FA): An additional layer of security for your account.
  • Regular Security Audits: Regular audits conducted by third-party experts.
  • PCI-DSS Compliant: Payment data is secured to the highest industry standards.
  • Restricted Access: Only authorized personnel can access data on a need-to-know basis.
  • Firewall & Intrusion Detection: State-of-the-art technology to prevent unauthorised access.

Data Breach Response: In the event of a security breach, we will notify affected members within 72 hours and take immediate action.

8

Data Retention Period

Rbaazi retains different types of data for different lengths of time:

  • Account Information: For a minimum of 5 years during and after account closure (as required by law).
  • Transaction Records: Minimum 7 years, in accordance with financial regulatory requirements.
  • KYC Documents: 5 years after account closure.
  • Customer Support Records: 2 years after resolution.
  • Cookies Information: Session cookies are deleted when you close your browser; persistent cookies last up to 1 year.

Once the legal retention period expires, data is securely deleted.

9

Your Rights

You have the following rights regarding your personal data:

Right to Access
You may request to know what personal information we hold about you.
Right to Rectification
You may request corrections to any inaccurate or incomplete information.
Right to Erasure
You may request deletion of your data where there is no legal obligation to retain it.
Right to Restrict Processing
You may request that we limit how your data is processed in certain circumstances.
Right to Data Portability
You can submit a request to download your data.
Right to Object
You can object to the use of your data for specific purposes.

To exercise these rights support@rbaazi.wsEmail us or reach out via live chat. We will respond within 30 days.

10

Children's Privacy

Rbaazi is strictly for users aged 18 and above. We never knowingly collect data from minors under any circumstances.

If we become aware that data has been collected from a minor, we will delete it immediately and close the associated account. If you suspect your child is using our platform, please contact us right away.

11

Policy Updates

Rbaazi may update this Privacy Policy when necessary. In the event of changes:

  • The update date at the top of this page will be revised accordingly.
  • For significant changes, a notification will be sent to your registered mobile number or email address.
  • Continued use of the platform following any changes will be considered acceptance of the updated policy.

We recommend checking this page regularly for any updates.

12

Contact

For any privacy-related questions or concerns, please contact our Data Protection team:

  • Email: support@rbaazi.ws
  • Subject Line: Write "Privacy Request" in the subject line
  • Live Chat: Click the chat button at the bottom right corner of the platform
  • Response Time: Typically within 72 hours

Your privacy is our responsibility. If you have any concerns or complaints, please reach out — we are committed to resolving them.

What Makes rbaazi's Privacy Different

Every layer of our data protection is built to earn your trust.

No Data Sales
Your personal data is never sold to third parties or advertisers — that is our unwavering policy.
256-bit Encryption
Every data transfer is fully secured using military-grade SSL encryption.
Your Control
View, correct, or delete your personal data — full control is in your hands.
Regular Audits
Independent third-party experts regularly audit our security systems.
Minimal Data Collection
We only collect what's necessary. Nothing more.
Fast Response
We respond to all privacy-related requests within 72 hours, with support available in Bengali.

Your data is secure — get started with confidence

Rbaazi takes your privacy seriously. Register in a secure environment and join Bangladesh's trusted betting platform.

Register Now Log In
বাংলা