Rbaazi Terms & Conditions — The Complete Usage Guide

Rbaazi is an online Sports Betting and casino gaming platform operated for users in Bangladesh. These Terms & Conditions ("Terms") form a legal agreement between rbaazi and you (the user).

By registering on or using rbaazi, you acknowledge and agree to the following:

• You must be at least 18 years And you are of legal age.
• You are legally eligible to participate in online gaming and betting activities.
• You have read and understood these Terms & Conditions in full.
• You are using this platform voluntarily and at your own responsibility.

A personal account is required to access services on rbaazi. The following rules apply to account registration:

• Each individual is allowed only one account can be created. If multiple accounts are found, all associated accounts will be closed.
• All details provided at registration — name, date of birth, mobile number, and address — must be accurate and genuine.
• Keep your account password strong and never share it with anyone.
• You must verify your account using the code sent to your registered mobile number or email.

Rbaazi may request additional verification documents at any time. Failure to provide the required documents may result in a temporary account suspension.

The following rules apply to all financial transactions on rbaazi:

Deposit Rules:

• Minimum deposit amount is ৳200.
• Deposits must always be made from a payment method registered in your own name.
• Deposits via bKash, Nagad, and Rocket are typically credited to your account instantly.
• Deposits made by third parties are not permitted.

Withdrawal Rules:

• Minimum withdrawal amount is ৳500.
• Withdrawals can only be made to the same payment method used for the deposit.
• KYC verification must be completed before your first withdrawal.
• Withdrawals are typically processed within 1–24 hours. VIP members enjoy even faster processing.
• Applicable wagering requirements must be met before bonus funds can be withdrawn.

Rbaazi offers a variety of bonuses and promotional offers. Please read the relevant terms carefully before claiming any offer:

• Each bonus has its own wagering requirement — typically between 5x and 30x the bonus amount.
• Only one bonus may be active at a time, unless otherwise specified.
• The welcome bonus is available to each new member once only.
• Bonuses are generally valid for 7–30 days, which may vary depending on the specific offer.
• Rbaazi reserves the right to modify, suspend, or cancel any bonus offer at any time.
• If bonus abuse is detected — such as multiple accounts or coordinated betting — the bonus and any associated winnings will be voided.

The following rules apply to all bets placed on rbaazi:

• Once a bet is confirmed, it cannot be changed or cancelled unless rbaazi decides otherwise under exceptional circumstances.
• If a match or event is suspended or cancelled, the affected bets will generally be considered void and stakes will be refunded.
• If a bet result is incorrectly displayed due to a technical issue, rbaazi reserves the right to recalculate it based on the correct outcome.
• Odds in live betting are subject to change. The odds at the time a bet is confirmed will be considered final.
• Maximum winnings are determined by membership tier — for standard members, the daily withdrawal cap is ৳2,00,000.

Sports Betting, casino, and live games each have their own detailed rules, available on the respective game pages.

The following activities are strictly prohibited on rbaazi and will result in account closure:

• Creating or operating multiple accounts.
• Creating an account using false information.
• Abusing the bonus system — such as using multiple accounts or coordinated betting to claim bonuses.
• Placing bets automatically using software or bots.
• Exploiting any platform vulnerability or bug to gain an unfair advantage.
• Using the platform for money laundering or any illegal financial activity.
• Threatening or harassing other members.
• Accessing the platform via VPN or proxy from a restricted region.

Rbaazi may temporarily suspend or permanently close an account under the following circumstances:

• If you violate the terms and conditions.
• If you register using false or inaccurate information.
• If KYC verification has not been completed.
• If suspicious financial activity is detected.
• At your own request (self-exclusion or permanent closure).

You can also contact customer support at any time to close your account. You will be given the opportunity to withdraw any valid balance before the account is closed.

Rbaazi takes the protection of users' personal data very seriously. Under our privacy policy:

• Your personal information is never sold or shared with any third party.
• All data is protected with SSL encryption.
• Payment information is secured in accordance with PCI-DSS standards.
• Information may be shared with authorities upon request to ensure compliance with applicable laws.

For more details, visit our Privacy Policy page.

Rbaazi believes gaming is for fun — not addiction. We place responsible gaming at the top of our priorities:

• You can set daily, weekly, or monthly deposit limits for yourself at any time.
• Take a break from the platform using the cooling-off period feature.
• You also have the option to permanently close your account if needed.
• If you ever run into any gaming issues, our support team is always on hand to help.

To learn more about our responsible gaming policy, visit our Responsible Gaming View Page.

For any disputes or complaints, we follow the process outlined below:

• First, submit a written complaint to our customer support.
• An initial response will be provided within 72 hours of receiving a complaint.
• Complex matters will be resolved within a maximum of 14 business days.
• Rbaazi's decisions are final, though the reasoning will always be communicated transparently.

Rbaazi reserves the right to update these Terms & Conditions at any time. When changes are made:

• The update date on this page will be revised accordingly.
• For significant changes, a notification will be sent to your registered mobile number or email.
• Continued use of the platform after any changes will be considered acceptance of the updated terms.

If you have any questions about these Terms & Conditions, please get in touch with us:

• Email: support@rbaazi.ws
• Live Chat: Click the chat icon in the bottom-right corner of the platform
• Time: 24 hours a day, 7 days a week

Our team is always ready to assist you in Bangla.